Friendly staff, great selection of vehicles
Had a great experience getting my VW Beetle with Mike and Ty, love the new car and got fantastic service
Great dealership out of all I have been in. Norwin in Sales and Mike in Finance are pro! They have the best characteristics of a dealership personal. I would recommend these two anytime any day. Price offered to us by General Manger Moe was outstanding too! This place is miles better than others in town. If you’re buying a car you’ve to pay them a visit.
My wife & I just picked up our new 2018 Tiguan from Sherwood Park Volkswagen. From sales, to finance, to the delivery of the vehicle we couldn’t be happier with our experience. Our salesman, Winston, was professional, courteous, and helpful. He focused our conversations on what mattered to me and not on other frivolous information. Danny, the Sales Manager, worked with us to find a price that worked for my wife & I; making sure to meet our needs (and wants!) all while respecting our budget. Juliette, in SPVW’s finance department, worked with me to ensure I was aware of all of the addons available to me, as well as the impact they would have on our biweekly payments. Upon delivery, Winston did a very thorough walk through of the vehicle & it’s features making sure that we left feeling comfortable with the vehicle and all of its great features. We thoroughly enjoyed our purchasing experience with Sherwood Park VW and would happily recommend them to anyone looking to purchase a new vehicle. Top notch, guys!
Great customer service, I was helping my Sister purchase her first new Vehicle. Out of all the dealers I dealt with, Sherwood park offered the best price, best customer experience. It was hassel free, and our Salesperson Winston was professional and was quick to respond. I would recommend anyone to this dealership.
Friendly staff, low pressure and fair prices
Sept 28/18I have to say I had very positive dealings with all the staff at Sherwood Park Volkswagen. Winston was my salesperson : a very knowledgeable ,engaging and just really decent individual. Felt like he was on my side. Made my offer for a 2018 Tiguan R-Line which he presented to the manager, Raoul. Another good Man with a little back and forth came to an agreement which to me was very fair. Never any stress or pressure just a deal we all could live with. Next even though I paid cash I got the pleasure to sit down with Denise the financial officer. She went through all the add-ons I could purchase such as extended warranties etc. No pressure from her at all just yes or no. It was now a little after 3 pm and I really didn’t feel like getting insurance and new plates so I requested if I could pick it up on Monday. Winston said no problem. I show up on Monday find out it’s actually Winston’s day off: but to my surprise he is there going over every with my car. Really who does that if it was my Day off I would be nowhere near there. Just good friendly place to do business.
My experience was amazing. From initial conversation until she handed me the keys Harshita was awesome! During the transaction I was happy with having such a great and knowledgeable salesperson. But when my business moved over to the finance dept. I was happily surprised when I was greeted with enthusiasm and positive energy from Denise. Throughout the entire process of the paperwork portion she made sure everything was explained in detail as to not miss anything to ensure I was getting EXACTLY what I wanted. I was never pressured or coerced into something I didnt want or need. Needless to say if this pair is still at sherwood park vw I will be back when it's time to trade in again! if you're in the market for a new car definitely get a hold of this dealership! very clean, comfortable and easy going. Thanks again!
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